Refund Policy

REFUND POLICY

Our Refund & Return Policy

At BLUE SEA EXPORT IMPORT S.R.L, we work with international suppliers and aim to provide high-quality products. However, if you encounter any issues with your order, our refund policy ensures a straightforward process.

Refund Conditions:

  • Agricultural Raw Materials: Due to the nature of these products, we only offer refunds if the items are damaged during shipping or if there was an error in processing your order.

  • Textile Raw Materials: Returns or refunds can be processed if the products are defective or incorrect.

  • Semi-finished Products: Refunds are issued if the items are damaged upon arrival or incorrect.

Refund requests must be made within 7 days of receiving your order.

How to Request a Refund:

Please contact us at admin@blueseaexport.shop with your order number and details about the issue. We will review your request and issue a refund within 10–15 business days.

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